Q&A

Good to know

Everything you might wonder about before your first gus. Can’t find your answer? Write to us at info@saunacartel.dk.

About Sauna Cartel

What is Sauna Cartel?

Sauna Cartel is a community built around heat, cold and good experiences. We create a space where you can unwind, recharge and enjoy the contrast between sauna and cold water. Everyone is welcome, and it matters to us that this is a place where you can be exactly who you are.

What is sauna gus?

Sauna gus is a guided sauna experience. A Gus Master uses water, essential oils and towel techniques to spread the heat and create an intense, sensory experience.

Do I need to have tried sauna gus before?

Not at all. Everyone is welcome, whether it’s your first time or you already love sauna gus. You always take part at your own pace.

Can I come alone?

Of course. Sauna Cartel is about community, and you’re always welcome — on your own, with a friend or with a bigger group.

What’s the difference between Saunagus Original and Special?

Saunagus Original is our classic 75-minute ritual, in three intensity levels: Rest, Recover and Limitless. Saunagus Special adds a creative twist — a theme, music, scents or treatments — and still takes place mainly inside the sauna.

Read more in the sauna guide.

What’s the difference between events and Specials?

Our events can include activities outside the sauna. A Saunagus Special takes place mainly inside it, built around a creative concept like movie soundtracks, R&B, a fragrance profile, face masks or body scrubs. You’re always guided by an experienced Gus Master, with the familiar contrast between heat and cold plunges.

See what’s coming up under upcoming events.

Your first visit

Important to know at your first gus

We’re updating this answer. Until then, write to us at info@saunacartel.dk.

What should I bring?

We recommend bringing:

  • Swimwear
  • Two towels
  • A water bottle
  • Flip-flops
  • A warm jumper or bathrobe for afterwards
How long does a session last?

It depends on the experience you book. You’ll find the exact duration on each booking.

Do I have to do the cold plunge?

No. Cold is part of the experience, but it’s completely optional. The most important thing is to listen to your body.

What if the heat gets too much?

You always decide how long you stay. You can leave the sauna at any time and take a break.

Can I bring my phone into the sauna?

We recommend leaving your phone outside and enjoying the moment. The sauna is a place to disconnect.

Changing facilities

We’re updating this answer. Until then, write to us at info@saunacartel.dk.

Toilets

We’re updating this answer. Until then, write to us at info@saunacartel.dk.

Is there an age limit?

Any age limits are shown on the specific booking. If you’re unsure, write to us at info@saunacartel.dk.

Finding us

Where is Sauna Cartel?

We’re a pop-up, so we move around:

19 October – 18 December: Auto Poul, Hejrevej 31, 2400 Copenhagen NV
19 December – 21 February: Broens Gadekøkken, Copenhagen

Opening hours

Our sessions run on the times shown in the calendar.

Parking

We’re updating this answer. Until then, write to us at info@saunacartel.dk.

Metro

We’re updating this answer. Until then, write to us at info@saunacartel.dk.

Booking

How do I book a session?

You’ll find all available sessions in our calendar, where you can book your spot directly.

Do you offer memberships?

Memberships are coming soon. Until then, you can book a single session or buy a voucher under tickets & vouchers. The membership terms are already in our terms and conditions.

Refunds

Tickets, credits and class packages are generally non-refundable. The 14-day right of withdrawal can apply to online purchases, but usually not to tickets for a specific session. Read more under refunds.

No-show & cancellation policy

12+ hours before: free cancellation. Your ticket or credit is returned to your account.

Less than 12 hours before: your ticket or credit is lost and can’t be refunded.

No-show: your ticket or credit is lost and can’t be refunded.

Returned credits keep their original expiry date. Members have slightly different time limits — see the full terms and conditions.

Can I host an event at Sauna Cartel?

Would you like a private sauna experience for a birthday, a company event or another special occasion? Send us a request and we’ll tell you about the options.

Work with us

Are you hiring?

We’re updating this answer. Until then, write to us at info@saunacartel.dk.

Do you train Gus Masters?

Read about our facilitator training.

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